Trust, Transparency, and Trade Ethics

Welcome to Sri Ganesh Traders

We are committed to conducting business with transparency, integrity, and the highest standard of professionalism. The following policies outline our legal disclaimers, operational principles, and customer protections in place when interacting with our website or purchasing products from us.

1. Privacy Policy

• We are committed to protecting your privacy and handling your personal data responsibly.
• We collect only the essential information (e.g., name, email, phone number, company name) required for fulfilling inquiries or conducting business.
• Your data is never sold or shared with third-party advertisers.
• All information is stored securely in compliance with data protection laws.
• You may request access to, correction of, or deletion of your personal data at any time.

2. Product Inquiry & Pricing Policy

• We do not list prices on our website.
• Each product has an “Enquiry” button so customers can request pricing tailored to their needs.
• Prices depend on quantities, delivery location, and current market rates.
• This ensures transparent, custom quotes and allows for proper communication before purchase.

3. Distribution & Dealership Policy

• We are Distributors for a few select national and international brands.
• The rest of our products are supplied via authorized distributor channels.
• All products are 100% genuine and sourced through official, traceable channels.

4. Brand Logo & Trademark Disclaimer

• All trademarks, product names, and logos displayed are the property of their respective owners.
• These are used solely for product identification and to inform our customers.
• We do not claim any affiliation or ownership unless specifically stated.
• Logos are displayed only to represent the brands whose products we sell or deliver.

5. Terms & Conditions

• By using our website or contacting us, you agree to the following:
• Product specifications may change without notice.
• Orders are subject to availability and final confirmation.
• We reserve the right to decline orders due to unavailability, errors, or violations of our policies.
• Estimated delivery times may vary.
• Final transactions are subject to written confirmation and mutual agreement.

6. Website Content & Usage Policy

• All text, design elements, product descriptions, and images on this website are owned by Sri Ganesh Traders, unless otherwise attributed.
• You may not copy, use, or republish any content without our written consent.
• Unauthorized use may lead to legal action.

7. Warranty, Returns & Liability Disclaimer

• Warranties (if applicable) are provided by manufacturers or authorized brand representatives.
• Sri Ganesh Traders does not provide warranties unless explicitly stated.
• Returns must follow the official policy of the brand or manufacturer.
• We are not liable for any indirect losses, unless due to our confirmed negligence.

8. Policy Updates

• Policies are subject to change without prior notice.
• Customers are advised to review this page regularly for updates.

9. Payment Terms & Billing Policy

• We accept payments through bank transfer, cheque, and other agreed-upon secure channels.
• Advance payments may be required for large or special orders.
• All invoices are to be settled as per the terms mentioned (e.g., Net 7/15/30 days), unless agreed otherwise.
• Late payments may attract penalties or withholding of future services.

10. Delivery & Logistics Policy

• We do not offer direct logistics or transportation services.
• Delivery is carried out via third-party or partner logistics providers.
• Shipping timelines are estimates and may vary due to unforeseen circumstances.
• Customers are responsible for verifying delivery addresses and unloading facilities.

11. Communication & Support Policy

• All communication regarding inquiries, orders, and support must be done via our official contact forms or email.
• We strive to respond to inquiries within 24–48 business hours.
• For technical issues or complaints, please provide order details and supporting documentation.